Disgruntled employee
- Overall review score, percent
- 76
- Competency score, percent of scale
- 76
- Ratings to fill in
- 9
Every figure on this page is computed from the inputs you enter, by the method stated below it. The only constants HeadcountDesk supplies are the published federal payroll tax rates and the overtime multiplier, each cited where it is used. The defaults are a worked example to replace with your own.
A disgruntled employee is a person with a grievance that has not been heard, and the employer's job is to hear it, record it, act on what is fair and document what is not, before the grievance becomes a resignation, a complaint or a claim. The tools are ordinary: a conversation with notes, the handbook's grievance and conduct sections, a review that records what was agreed, and a file that shows the employer listened. The review template on this site records the conversation and the goals agreed, free; HeadcountDesk Pro keeps it against the employee.
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Hear it and write it down
A private conversation, the grievance in the employee's words, the facts as the employer understands them, the date. No conclusions in the first meeting. The note goes in the file.
Act on what is fair
Where the grievance is right, fix it and say so in writing. Where it is not, say why, in writing, with the handbook section that applies. The free employee handbook template on this site has the grievance and conduct sections.
Set expectations and a date
What changes on each side, and when it is reviewed. The free review template on this site records the goals agreed and scores the next review against them.
Where conduct becomes discipline
If the grievance turns into conduct that breaches the handbook, the discipline procedure applies, step by step, documented. Pro keeps the notes, the letters and the reviews in one file. From the vendors' own pricing pages: Homebase lists Essentials at $24 per location per month billed annually or $30 monthly, with a free Basic plan for one location of up to ten employees; BambooHR lists Core at $10 and Pro at $17 per employee per month; Deputy lists Core at $6.50 per user per month. HeadcountDesk Pro is $24 a month per location.
Disgruntled employee: common questions
Should I document a conversation with a disgruntled employee?
Yes, every one: the date, what was said, what was agreed. The file is the employer's evidence of having listened.
When does a grievance become a disciplinary matter?
When the conduct breaches the handbook, not when the employee is unhappy. Keep the two procedures apart and document both.
Is the review template free?
Yes. It records the goals agreed and scores the next review with no account. Pro keeps the file.
Will it do what you need for Disgruntled employee?
Tell us what your business needs and we will tell you straight whether HeadcountDesk Pro does it today, whether it is coming, or whether you are better off with something else. A person reads these and replies.